BULK BILLING AVAILABLE, OPEN 7 DAYS

Albert Street Medical Facebook

Phone No07 5547 0222 
Fax No:      07 5547 0200 

Common Questions

How do I make an appointment?

Please phone 5547 0222 for an appointment. Reception will make every effort to ensure you have the opportunity to request your regular doctor of choice. A standard consultation is for a 15 minute appointment. Longer appointments are available if you have several issues or a complex concern to discuss with your doctor. Please let us know when making the appointment. This assists with wait times for all patients. Emergencies will always be given priority.

What are your fees?

The doctors of the practice bulk bill all patients. 

Do you bulk bill?

The doctors of the practice bulk bill all patients.

Are you available after hours?

If you require urgent medical care after hours, the practice phones are diverted to National Home Doctor Service who arrange for a doctor to visit you in your home. If you have a current Australian Medicare card, all consultation visits will be bulkbilled. They have extended the area boundaries and will cover all areas including Tamborine and Beaudesert.

National Home Doctor Service's number is 137425. Our doctors will do home visits for regular patients who because of their medical condition are unable to attend the surgery.

I need an interpreter, can you help?

If you or a family member requires an interpreter service, we can organise this for you. Please let us know when you make the appointment.

Do you do home visits?

Our doctors will do home visits for regular patients who, because of their medical condition, are unable to attend the surgery.

Can I get test results over the phone?

No results will be given out over the phone routinely by the reception staff. We would like all patients who have reports or results from tests to make an appointment with their doctor for these. Doctors will let staff know if they need to discuss your results. We also have a reminder system for routine health checks and treatments available. Please let our staff know if you would like a reminder.

How can I provide feedback or make a complaint?

If you have a problem we would like to hear about it. Please feel free to talk to your doctor or staff. you may prefer to use our suggestion box or write to us. We take your concerns, suggestions, and complaints seriously as it helps us monitor and improve our performance and patient care. The Office of the Health Ombudsman is also available and their phone number is 133 OHO (133 646).

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Find Us

131-133 Albert Street, Logan Village 4207
Next door to Logan Village Pharmacy,
also open 7 days!
Fax: 07 5547 0200

07 5547 0222

(After Hours) National Home Doctor Service: 137425